Safety Procedures

Safety Procedures 
Information Page
Here at Cushion Fun Soft Play Hire safe play and users/children safety is our Number 1 Priority. We DO NOT use/hire out any second hand Soft Play Hire Equipment thus ensuring and given all of our customers peace of mind that they can expect to receive top quality equipment that is safe and enjoyable for users/children to use at all different types of events, parties, and special occasions. 

All of our Soft Play Hire Equipment/Products were purchased NEW by us from top industry leading UK manufactures built to meet BSEN 14960-2006/2013 British and EU Health & Safety Standards. Here at Cushion Fun Soft Play Hire we operate a NO Domesticated Soft Play Toy policy, meaning all of our hire equipment is durable and built to last, made from high quality density foam inserts with 610gsm PVC material coverings being both non-toxic and fire retardant purposely manufactured for commercial use. 


Our One Of A Kind Bespoke Multi Coloured Soft Play Safety Enclosed Matting System

 To further ensure the safe guarding and protection of all users/children using and playing with our Soft Play Hire Equipment, here at Cushion Fun Soft Play Hire we have had a one of a kind bespoke multi coloured soft play safety enclosed matting system manufactured specifically to meet our own requirements. Our Enclosed Cushioned Safety Mats and Surrounding Protective Boarders are made from 2 inch thick high quality density foam mat inserts with a critical fall height of 1 meter, which are then wrapped around with a protective soft play 20cm wide by 40cm high border keeping your precious little ones safe and secure inside the protective floor space. Therefore allowing all of our customers to relax and enjoy the party/event, while having peace of mind that all the users/children using our Soft Play Hire Equipment can play happily and safely inside a safe protective environment. 

Our Cleaning Protocols 

To ensure safety is our number one paramount here at Cushion Fun Soft Play Hire we vigorously test and record each of our Soft Play Hire Equipment on a weekly basis, maintaining and ensuring all of our Hire Equipment stays in Mint - A1 condition. Each Soft Play Hire Equipment/products is inspected to ensure all of their stitching are in a good, clean, enact condition. The materials are tested to ensure they still comply to the manufactures fire safety standards (fire retardant) and to ensure there are no delamination’s or foam exposures. 

Each and every Soft Play Item we own also undergoes vigorous cleaning procedures using a top commercial grade none-toxic and none-hazardous child friendly anti-bacterial sanitiser (maintaining high levels of cleanliness/hygiene at all times). On the day of all our hires all of our Hire Equipment that has been ordered is cleaned down by our delivery driver/s as they are loaded onto our vans ready for delivery. When the Hire Equipment has been set up at the customers chosen venue our delivery driver/s will again quickly clean down any dirt that has been pick up during transit given our customers peace of mind that the Soft Play Hire Equipment the users/children are playing with/on is squeaky clean and free of any germs and or bacteria. You, the hirer and fellow guests can rest assured that all the users/children will have the most possible amount of fun in a clean, safe and secure environment. As we understand being parents ourselves, this equals happy, content and relaxed parents who themselves can relax and enjoy the party too!. As after all here at Cushion Fun Soft Play Hire we aim to ensures Everyone NOT just the young ones have Fun too!. 

Once collected and brought back to our premises all of the Hire Equipment is once again meticulously cleaned to ensure we maintain high levels of cleanliness that both we and our customers expect. 


We hold £5 million pound Public Liability Insurance for your peace of mind, meaning we are fully insured to hire out our Soft Play & Bouncy Castle Equipment to all private hires as well as all major public places and events including nursery and school fetes, bootfairs, carnivals, weddings and corporate celebrations to name a few. We have Health & Safety policies and procedures in place to ensure all users/children are kept safe at all times when our Soft Play Hire Equipment is being hired out to you. At the beginning of all our hires our friendly delivery driver/s will go through our safety policies and procedures (set out in our Hire Agreement T&C’s and Risk Assessment Safety Sheet) to explain, demonstrate and ensure you understand how each Soft Play Hire Equipment is used correctly and safely to avoid and prevent injury and or damage to any of our Hire Equipment whilst they are on hire to you. 

Our Public Liability Insurance is available upon request should you require a copy, just ask a friendly member of the Cushion Fun Team who will be more than happy to assist you with this request. Even though we are fully insured up to £5 million pounds we still strongly recommended that you purchase your own private Public Liability Day Insurance. It’s cheaper than you may think ... with policy starting from as little as £12.00 per day with Leisure Insurance who provide day insurance for all types of public events including Soft Play and Bouncy Castle Parties. This will therefore provide you with and will also give you peace of mind, that you will be fully protected and insured/covered for anything we sadly are unable to cover. 

We Are Also Proud Members 
British Inflatable Hires Alliance

Last but not least we are also very proud members of the BIHA (British Inflatable Hires Alliance) and other Soft Play Hire and Bouncy Castle Alliances; being at the forefront of all the up to date advice and regulations on any new safety protocols and recommendations regarding the Soft Play & Bouncy Castle Hire industry. 

By being members of these well-known and trusted organisations enables us to ensure we are constantly being kept up to date with all British and EU Health & Safety Standards resulting in, in our opinion the Safest Soft Play Hire Providers throughout the whole of Kent. 
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